|
How long do
orders usually take? |
|
Stock items (medium
Oak or anything unfinished) can usually be shipped within 3
to 5 working days. All other orders can take between 5 to 10
working days, depending on the finish. If an order will take
longer that that, we will let you know right away. |
| |
|
Can I order
Custom heights? |
|
Yes, we can make any any custom height up to 36". There is
an additional charge for any custom height (not 12", 24",
30" or 36"). |
| |
|
Can I send my
own material? |
|
Yes we can do COM (customers own material). There is an
additional charge for COM. Please call to find out how much
material is needed. |
| |
|
What is your
shipping method? |
|
We ship just about everything FedEx Ground. Freight charges
vary with weight and zip codes, and we get special rates, so
it is best to call for charges. |
| |
|
Can I get a
memory swivel? |
|
Yes, Memory swivels are standard on all commercial grade
stools. There is an additional charge to put a memory swivel
on a deluxe or promotional grade stool. |
| |
|
Can I order a
custom stain? |
|
No, we do not do custom stains. We do offer all stools
unfinished, so you could have them stained locally or do it
yourself. |
| |
|
Can you drop
ship an order? |
|
We are able to drop-ship direct to a customer for an
additional charge. |
| |
|
What height
stools do I need for my counter? |
|
The general rule is to allow 12" between the top of the
counter and the seat. |
| |
|
What's the
difference between deluxe and commercial grade? |
|
Commercial grade is a heavier, beefier stool. The commercial
legs are 2" in diameter, whereas the deluxe are 1-1/2" in
diameter. The commercial seats are a 2 ply 1-3/4" thick by
14-1/2" diameter and the deluxe seats are 13" single ply x
1-1/2" diameter. |
